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Urgent Care / Emergencies

Community Urgent Eye Service (CUES)

Suitable for all ages, must be registered with a local GP. Children under 16 must be accompanied by an adult.

Symptoms that can be treated:

  • Red or painful eye or eyelids
  • Recently occurring flashes and floaters
  • Recent and sudden loss of vision
  • Foreign body in the eye
This is an NHS service provided by accredited optometrists (also known as opticians).
Please note this this service is not an eye test.
Major eye conditions that are being regularly monitored by an optometrist or hospital eye service, such as cataracts, diabetic retinopathy or glaucoma, are not covered by this service. In this case, the patient should consult their usual optometrist or hospital eye service directly for advice in the usual way.

Contact information

Downloadable Community Urgent Eyecare Service leaflet

To make an appointment, call one of the participating optical practices: www.primaryeyecare.co.uk/find-a-practice

Dental – Emergency Dental Services

Patients registered with a dentist should contact their dentist for emergency dental treatment.

Patients without a regular dentist, should contact NHS 111 to source an emergency appointment.

Understanding NHS dental charges

Contact information

NHS 111

National Gas Emergency Service

If you smell gas or suspect a gas leak, call the National Gas Emergency Service 24 hours a day on 08001 11999.

If you are deaf, or hard of hearing, a text phone service is available on 18001 08003 71787.

Contact information

08001 11999

National Power Cut Line

If you have a power cut, call the National Power Cut Line on 105.

Contact information


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