Pharmacy Services

Pharmacy First

Enables community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.

  • Sinusitis – patients aged 12 years and over
  • Sore throat – patients aged 5 years and over
  • Earache – patients aged 1 to 17 years
  • Infected insect bite – patients aged 1 year and over
  • Impetigo (a bacterial skin infection) – patients aged 1 year and over
  • Shingles – patients aged 18 years and over
  • Uncomplicated urinary tract infections in women aged 16 to 64 years
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed. 
They will then update your GP health record.

If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.

* NHS Prescription rules apply where a medication is supplied.

Pharmacy – Minor Ailments

Patients can present face to face, over the telephone or via a digital pathway.

Patients should be provided with details of the scheme and a leaflet where possible.

Criteria:

  • Patients must be eligible for free prescriptions
  • Patients must provide proof of ID to Pharmacist and their NHS number
  • Patients may be asked to consent for the pharmacist to obtain their NHS number from the NHS spine.
A pharmacist can offer free advice and free treatment without the need for a GP appointment for:

New Medicine Service

When starting a new medicine for a long-term condition you can have up to 3 appointments with a pharmacist to:

• answer any questions you have
• help you use the medicine safely
• make sure that the medicine’s right for you


Criteria – Who can use the service:
You can use the new medicine service if you live in England and have been prescribed a new medicine for any of these conditions:
• asthma
• chronic obstructive pulmonary disease (COPD)
• type 2 diabetes
• high blood pressure
• high cholesterol
• osteoporosis
• gout
• glaucoma
• epilepsy
• Parkinson’s disease
• urinary incontinence or retention
• heart failure
• coronary heart disease
• atrial fibrillation
• unstable angina or heart attack
• stroke or transient ischaemic attack (TIA)
• long-term risk of blood clots or blocked blood vessels, including DVT (deep vein thrombosis)

Pharmacy – Contraception

Pharmacy – Contraception Services

Criteria: You may be able to get the contraceptive pill from a pharmacy if you need to:
• start the contraceptive pill for the first time
• take the contraceptive pill again after a break from using it

If you already have a prescription for the contraceptive pill, you can use the prescription as usual. Or you can get the pill from a pharmacy without a prescription if you prefer.

Pharmacy – Hypertension

Pharmacy – Hypertension Services

Criteria: Living in England and aged 40 years or over.

General practices can refer patients to a participating community pharmacy for a clinic blood pressure reading or for 24-hour ambulatory blood pressure monitoring.

At the end of a consultation, where readings indicate:

  • Normal blood pressure – the pharmacist will promote healthy behaviours.
  • High blood pressure – the pharmacist will offer Ambulatory Blood Pressure Monitoring (ABPM) from the pharmacy and will also promote healthy behaviours.
  • Very high blood pressure – the pharmacist will urgently refer the patient to see their GP within 24 hours and the pharmacist will inform the patient’s GP practice by NHS mail or via another locally agreed platform.
  • Low blood pressure – the pharmacist will provide appropriate advice and may also refer the patient to their GP if there are any concerns.

More Information and to find a participating Pharmacy:

Find a pharmacy that offers free blood pressure checks – NHS (www.nhs.uk)

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