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Pharmacy Services

Pharmacy First

Enables community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.

  • Sinusitis – patients aged 12 years and over
  • Sore throat – patients aged 5 years and over
  • Earache – patients aged 1 to 17 years
  • Infected insect bite – patients aged 1 year and over
  • Impetigo (a bacterial skin infection) – patients aged 1 year and over
  • Shingles – patients aged 18 years and over
  • Uncomplicated urinary tract infections in women aged 16 to 64 years
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed. 
They will then update your GP health record.

If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.

* NHS Prescription rules apply where a medication is supplied.

Contact information

Local Community Pharmacy


Minor Ailments

Patients can present face to face, over the telephone or via a digital pathway.

Patients should be provided with details of the scheme and a leaflet where possible.


  • Patients must be eligible for free prescriptions
  • Patients must provide proof of ID to Pharmacist and their NHS number
  • Patients may be asked to consent for the pharmacist to obtain their NHS number from the NHS spine.
A pharmacist can offer free advice and free treatment without the need for a GP appointment for:

Contact information

Local Community Pharmacy

Over the Counter

Contraception Services


  • Patients must already be using hormonal oral contraceptives.
Eligible patients may present at a participating community pharmacy for a repeat supply, which could be issued following a clinical consultation with a pharmacist.

Patients can self-refer to a community pharmacy or be referred, with consent, from their GP or sexual health clinic.

Hypertension Services

General practices can refer patients to a participating community pharmacy for a clinic blood pressure reading or for 24-hour ambulatory blood pressure monitoring.

At the end of a consultation, where readings indicate:

  • Normal blood pressure – the pharmacist will promote healthy behaviours.
  • High blood pressure – the pharmacist will offer Ambulatory Blood Pressure Monitoring (ABPM) from the pharmacy and will also promote healthy behaviours.
  • Very high blood pressure – the pharmacist will urgently refer the patient to see their GP within 24 hours and the pharmacist will inform the patient’s GP practice by NHS mail or via another locally agreed platform.
  • Low blood pressure – the pharmacist will provide appropriate advice and may also refer the patient to their GP if there are any concerns.

Contact information

Local Community Pharmacies

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