A community signposting service, connecting people with the support they need

Digital Support

Find specialised services if you're struggling to get online

Computer Training Courses – Age UK

Many local Age UKs offer computer training for older people. In these courses, things are explained clearly and in plain English to help you get online.

Digital Confidence – Barclays Bank

Grimsby Town Hall, Town Hall Square, Grimsby,
DN31 1HX

Barclays Digital Confidence are here to help everyone make the most out of being online. From social media with family and friends to finding ways to look after your money or taking an online course and paying the bills, we can help keep you up to date and stay safe online.

Contact information

Website: Digital confidence | Barclays

Digital Lessons – NatWest Bank

66 Victoria Street, Grimsby,
DN31 1GA

Our new Digital Lessons are available to all NatWest customers and are designed  to help you get started and build confidence  when banking at home with either the NatWest app or Online Banking.

Contact information

Tele: 03457 888444

Website: Digital Lessons

Digital Poverty Alliance – Tech4Families

3rd Floor, 86 – 90 Paul Street, London,
EC2A 4NE

Supporting families with children aged 4 – 16, with no access to a suitable device. A parent will need to complete an application form, and a nominated professional will have to verify. North East Lincolnshire is 1 of 7 areas supporting this initiative. If successful, they will be given a free laptop. If unable to complete an online form, they will need to visit a local Curry’s store who will provide a form. They may also be able to text 07984 445476 to get a claim form through the post.

Digital North East Lincolnshire – North East Lincolnshire Council

Municipal Offices, Town Hall Square, Grimsby,
DN31 1HU

Help and support for everyone in North East Lincolnshire to get the most of being digital. 

Contact information

Tele: 01472 313131

Email: webfeedback@nelincs.gov.uk

Website: Digital North East Lincolnshire | NELC 

Digital Skills Training – Halifax Bank

24/26 Old Market Place, Grimsby,
DN31 1PA

Free 1:1 training to build confidence online. Each lesson will be personalised to your needs, making sure you are a pro in no time.

Contact information

Tele: 03452 220333

Website: Digital skills training | Getting online | Halifax 

Digital Skills Training – Lloyds Bank

50 – 52 Victoria Street West, Grimsby,
DN31 1BL

If you or somebody you know isn’t online, we might be able to help with some free bespoke training from the Digital Helpline.

Contact information

Tele: 03452 220333

Website: Free digital skills | Getting online | Lloyds Bank 

Digital Support – Carers Support Service

Carers Support Service, 1 Town Hall Square, Grimsby,
DN31 1HY

Available Monday – Wednesday, 8am – 5pm / Thursday, 8am – 7pm / Friday, 8am – 5pm / Saturday, 10am – 2pm.

Help and support for those registered as carers in North East Lincolnshire to get the most of being digital. 

Contact information

Tele: 01472 242277

Email: info.nel@carerssupportcentre.com

Website: Digital Support – Carers Support Service

IT Support / Tablet Loan – Friendship at Home

Friendship at Home, 6 – 7 Aspen Court, Cleethorpes,
DN35 0SJ

Available Monday – Friday, 9am – 5pm.

Suitable for those 60 yrs +.

Loan of IT equipment and support with technology.

Contact information

Tele: 01472 602500

Email: admin@friendshipathome.org.uk

Website: IT Support / Tablet Loan – Friendship at Home

Online Training Courses & Qualifications – Learndirect

4th Floor, Wilson House, Lorne Park Road, Bournemouth,
BH1 1JN

Learn Direct help you to improve your kills for work with professional development courses that will get you where you want to be.

Contact information

Tele: 01202 006464

Website: Online Training Courses & Qualifications | learndirect

Unconnected Foundation

Longwood, Pilgrims Way, East Brabourne, Kent,
TN25 5LU

Support for six months worth of FREE SIM cards, with up to 20mg of data per month. Unconnected can also provide free phones, tablets and laptops.

Contact us... hello@connectnel.com

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