Non-Health / Self Health / Social Care
Food Bank & Support Services – Rock Community Hub
100 Garibaldi Street (next to the butchers), Grimsby,
DN32 7DU
Offer food parcels and pet food bank to those in receipt of means-tested benefits and households with children who are in poverty. emergency food parcel may be available for those in isolation, provided you have been referred from an agency.
Open Monday, Wednesday and Friday, 1pm – 3.30pm.
Contact information
Tele: 01472 488026
Website: Food Banks & Support Services, Grimsby | Rock Foundation Uk Ltd
Simply Connect
This page sets out the current support to families and individuals who may need support with food and cooking, as well as personal hygiene products.
Contact information
Website: Simply Connect North East Lincs – *Find help with food provision*
Lincs Inspire, Home Library Service
For housebound people and their carers who are unable to get to the library.
Lincs Inspire Libraries provide a free monthly home library service. This service includes:
- Monthly visits arranged in advance
- Approved, dedicated volunteers
- Friendly chats about your reading tastes
- A range of books in a variety of formats, including Large Print and Talking Books
- Favourite authors can be requested
All for free and only a phone call away.
Contact information
Tele: 01472 323651
Email: homelibraryservice@lincsinspire.com
Website: Home Library Service – Lincs Inspire
If you are interested in being part of the Home Library Service, or would like to volunteer some of your time, contact Cleethorpes Library on the the telephone number or email above.
Home Energy – North East Lincolnshire Council
Help and advice for North East Lincolnshire residents for saving money on your fuel bills, eligibility and availability of grants and payments.
For all home energy and housing enquiries, including heating, insulation improvements and housing repairs, please call 01472 326926 (option 5).
If you are struggling to pay fuel bills, please call 01472 324703.
Contact information
Tele: 01472 326296 (option 5)
Email: energy@nelincs.gov.uk
Website: Home energy | NELC (nelincs.gov.uk)
Housing – North East Lincolnshire Council
Help and advice for North East Lincolnshire residents. Help and advice on:
- Homelessness and housing advice
- Housing grants and loans
- Home Energy
- Big Community Switch
- Affordable Housing
- Housing in multiple occupation (HMO)
- Moving Home
- Empty Properties and derelict land
- Traveller and caravan sites
- Security Services
- Advice for landlords
- Condensation, damp and mould
Contact information
Website: Housing | NELC (nelincs.gov.uk)
Cloverleaf Advocacy
Suite 2.11, Telegraph House, 80 Cleethorpe Road, Grimsby,
DN31 3EH
Providing advocacy to the people of N E Lincolnshire.
- Independent Mental Capacity Advocacy
- Independent Mental Health Advocacy
- Generic advocacy
- Care Act Advocacy
- Deprivation of Liberty Safeguarding (DoLs) IMCA
- Relevant Person’s Representative (RPR)
- Appropriate Adult
Contact information
Tele: 03003 030413
Email: referrals@cloverleaf-advocacy.co.uk
Citizens Advice Bureau
Melbourne House, 16 Town Hall Street, Grimsby,
DN31 1HZ
Civic Centre Hub, Pelham Road, Immingham,
DN40 1QF
Free, confidential, and impartial advice on big issues affecting people’s lives.
Our goal is to help everyone find a way forward, whatever problem they face. Advice available online for:
- Benefits
- Work
- Debt and money
- Consumer
- Housing
- Family
- Law and courts
- Immigration Health
We’re an independent charity and part of the Citizens Advice network across England and Wales.
Age UK
Grimsby Office: 27 Osborne Street, Grimsby,
DN31 1EY
Cleethorpes Office: 20 Wardall Street, Cleethorpes,
DN35 8HA
Suitable for those aged 50 yrs +.
Grimsby office: Monday – Friday, 9am 4pm
Cleethorpes office: Monday – Thursday, 9am – 3.30pm
Information and advice – free and confidential service for older people. Help and support with:
- Welfare Benefits, Money Matters and Pensions
- Housing Options
- Access to Care at Home
- Local Services and Support
- Assistance in completing forms, including Attendance Allowance, Carer’s Allowance and Housing Benefit
- A full benefit check, to check your entitlement to any benefits
- We offer office appointments at both the Grimsby and Cleethorpes offices and home visits where appropriate
Contact information
Tele: 08006 781602 (lines are open 8am – 7pm, 365 days a year)
Tele: 01472 344976 option 1 for Grimsby / option 2 for Cleethorpes
Centre4 – Advice
17A Wootton Road, Grimsby,
DN33 1HE
Advice available on a range of issues:
- Benefits
- Debt and money
- Relationships and family
- Employment
- Consumer Advice
A collection of PDF downloads and resources are also available here: Resources & Downloads – Centre4
Contact information
01472 236675 / 01472 403403
Or submit an online form – Contact Us – Centre4
Website: Advice – Centre 4
Trusted Domestic Help and Services
Available Monday – Friday, 9am – 5pm
Our free service is available to everyone, helping you to get advice when you need it most. connectNEL can help source services for people.
Help with finding trades people such as painters and decorators or a handy person, and domestic services such as cleaners and gardeners.
Age UK – Handyperson service
The advice line is available every day of the year, 8am – 7pm.
Suitable for those aged 50 yrs +.
A handyperson is usually a charged-for service and the cost will vary dependent on the work being undertaken.
Exact handyperson services differ from place to place, but these are the sorts of jobs they can usually help with:
- Small repairs – putting up curtain rails, shelves and pictures
- Safety measures – fitting smoke alarms, carbon monoxide detectors and grab rails
- Home security – door and window locks, door chains and door viewers
- Energy efficiency checks – installing draught excluders, radiator heat reflectors and energy efficient lightbulbs
Contact information
Tele: 08006 781602
Website: Handyperson services | Home safety and security | Age UK
Age UK – Home Help
The advice line is available every day of the year, 8am – 7pm.
Suitable for those aged 50 yrs +.
Many of our local Age UK’s offer a charged-for service that helps with day-to-day domestic tasks.
All home helps are experienced, have passed a security check and have received full training.
These are some of the tasks we can offer help with:
- Shopping
- Laundry
- Housework
- Preparing light meals/meal delivery
- Companionship
- Running errands e.g. prescription collection
Support into Employment, Employability Services – CPG
Val Waterhouse Centre, 41 – 43 Kent Street, Grimsby,
DN32 7DH
Available Monday – Friday, 8.30am – 5pm
Employability Services supports local people into sustainable employment across North East Lincolnshire aged 16 years up to retirement.
Following an initial meeting with an experienced team member, we will work together to decide on the best pathway for you, which could be one of the following:
- Paid employment
- Voluntary work placements
- Apprenticeships
- Refugee/Migrant support
Supported Employment, Employability Services – CPG
Val Waterhouse Centre, 41 – 43 Kent Street, Grimsby,
DN32 7DH
Available Monday – Friday, 8.30am – 5pm
Employability Services supports local people into sustainable employment across North East Lincolnshire aged 16 years up to retirement.
Supported employment is a flexible service for people with health conditions, learning or physical disabilities and/or neurodiverse conditions.
Following an initial meeting with an experienced team member, we will work together to decide on the best pathway for you, which could be one of the following:
- Paid opportunities
- Voluntary work placements
- Supported internships
National Databank Good Things Foundation – National Digital Inclusion Network
We don’t currently provide mobile data directly to people, but there are thousands of local organisations offering the National Databank across the UK.
You can visit these organisations for free and friendly help. Please note, to be eligible for free mobile data through the National Databank, you or someone you’re helping must be:
- 18+ years old AND from a low-income household
- AND/OR have no access or insufficient access to the internet at home
- AND/OR have no or insufficient access to the internet when away from the home
- AND/OR cannot afford their existing monthly contract or top up
Learn My Way
Good Things Foundation – National Digital Inclusion Network
Learn My Way is a website of free online courses for beginners, helping people develop digital skills to make the most of their online world.
Registration is required to access the majority of the FREE online courses.
Contact information
Website: Learn My Way | Our Digital Inclusion Services | Good Things Foundation
Positive Communities
Business & Digital Hub, Nelson Street, Grimsby,
DN32 7DS
Our aim is to ensure support is offered to individuals with multiple barriers, improving their confidence, mental health, and hopefulness within self-sustainability.
- Visual Arts, Creation of Arts and Crafts through painting and creative modelling.
- Distance Learning Courses. Using our IT equipment, covering various topics including emails, online shopping, accessing vital websites and connecting with family and friends.
- Providing 121 sessions within Information, Advice and Guidance, Money Management, Employability and Education Skills.
Contact information
Tele: 07543 054756
Email: positivecomms20@mail.com
Website: www.positivecommunities.co.uk
National Energy Action (NEA)
Phone lines available Monday – Friday, 10am – 4pm
National Energy Action’s Warm and Safe Homes (WASH) Advice Service is a free support service providing energy bill help to householders in England and Wales on their bills and keeping warm and safe in their home. We can also help with benefits advice and income maximisation.
Advice Leaflets:
Contact information
Tele: 08003 047159
Website: Warm and Safe Homes Advice – National Energy Action (NEA)
National Gas Emergency Service
If you smell gas or suspect a gas leak, call the National Gas Emergency Service 24 hours a day on 08001 11999.
If you are deaf, or hard of hearing, a text phone service is available on 08003 71787.
Contact information
Tele: 08001 11999
National Power Cut Line
If you have a power cut, call the National Power Cut Line on 105.
Contact information
Tele: 105
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