Non-Health
Advocacy – LiveWell
An advocate is a person who represents your views (speaks up for you) and helps you to have your say. An advocate is on your side. An advocate can help make sure he health and care professionals working with you know what your wishes and feelings are, and involve in decision making.
Contact information
Cloverleaf Advocacy – Voices Together – Advocacy Service
Suite 2.11, Telegraph House, 80 Cleethorpe Road, Grimsby,
DN31 3EH
Providing advocacy to the people of North East Lincolnshire.
- Independent Mental Capacity Advocacy
- Independent Mental Health Advocacy
- Care Act Advocacy
- Deprivation of Liberty Safeguarding (DoLs) IMCA
- Relevant Person’s Representative (RPR)
- Independent Health Complaints Advocacy
- Non-statutory Community Advocacy
- Appropriate Adult
Citizens Advice Bureau
Melbourne House, 16 Town Hall Street, Grimsby,
DN31 1HZ
Civic Centre Hub, Pelham Road, Immingham,
DN40 1QF
Free, confidential, and impartial advice on big issues affecting people’s lives.
Out goal is to help everyone find a way forward, whatever problem they face:
- Benefits
- Work
- Debt and money
- Consumer
- Housing
- Family
- Law and courts
- Immigration Health
We’re an independent charity and part of the Citizens Advice network across England and Wales.
Age UK
27 Osborne Street, Grimsby,
DN31 1EY
20 Wardall Street, Cleethorpes,
DN35 8HA
Suitable for those aged 50 yrs +.
Information and advice – free and confidential service for older people. Help and support with:
- Welfare Benefits, Money Matters and Pensions
- Housing Options
- Access to Care at Home
- Local Services and Support
- Assistance in completing forms, including Attendance Allowance, Carer’s Allowance and Housing Benefit
- A full benefit check, to check your entitlement to any benefits
- We offer office appointments at both the Grimsby and Cleethorpes offices and home visits where appropriate
Contact information
01472 344976 option 1 for Grimsby / option 2 for Cleethorpes
Centre4 – Advice
17A Wootton Road, Grimsby,
DN33 1HE
Advice available on a range of issues:
- Benefits
- Debt and money
- Relationships and family
- Employment
- Consumer Advice
A collection of PDF downloads and resources are also available here: Resources & Downloads – Centre4
Trusted Domestic Help and Services
Available 7 days a week, 24 hrs a day.
Our free service is available to everyone, helping you to get advice when you need it most. connectNEL can help source services for people.
Help with finding trades people such as painters and decorators or a handy person, and domestic services such as cleaners and gardeners.
Age UK – Handyperson service
The advice line is available every day of the year, 8am – 7pm.
Suitable for those aged 50 yrs +.
A handyperson is usually a charged-for service and the cost will vary dependent on the work being undertaken.
Exact handyperson services differ from place to place, but these are the sorts of jobs they can usually help with:
- Small repairs – putting up curtain rails, shelves and pictures
- Safety measures – fitting smoke alarms, carbon monoxide detectors and grab rails
- Home security – door and window locks, door chains and door viewers
- Energy efficiency checks – installing draught excluders, radiator heat reflectors and energy efficient lightbulbs
Age UK – Home Help
The advice line is available every day of the year, 8am – 7pm.
Suitable for those aged 50 yrs +.
Many of our local Age UK’s offer a charged-for service that helps with day-to-day domestic tasks.
All home helps are experienced, have passed a security check and have received full training.
These are some of the tasks we can offer help with:
- Shopping
- Laundry
- Housework
- Preparing light meals/meal delivery
- Companionship
- Running errands e.g. prescription collection
KeyRing
You will get support to live the life you want and build your independence. This type of support looks different for everyone, and we will figure out together.
Some of the things we could help you with:
- Understanding and sorting out the pile of mail you’ve buried in your bottom drawer
- Working out how you can look after your money better
- Connecting you with people and hopefully making friends
- Learning about things that you can do in your local area
- Taking care of yourself
- Loving your home. This could mean help to build skills to move into your very first home, help with moving or getting the best out of where you live now.
National Databank Good Things Foundation – National Digital Inclusion Network
The National Databank is like a food bank, but for mobile data – it provides free mobile SIM cards for people who need internet connectivity. People can get mobile data from their local National Databank.
Please note, to be eligible for free mobile data through the National Databank, you or someone you’re helping must be:
- 18+ years old AND from a low-income household
- AND/OR has no access or insufficient access to the internet at home
- AND/OR has no or insufficient access to the internet when away from the home
- AND/OR cannot afford their existing monthly contract or top up
Learn My Way
Good Things Foundation – National Digital Inclusion Network
We can help you get online and make the most of the internet. Th internet can save you time and money and allow you to do more of the things you like doing best.
Learn My Way is a website of free online courses for beginners, helping people develop digital skills to make the most of their online world.
Contact information
Positive Communities
Business & Digital Hub, Nelson Street, Grimsby,
DN32 7DS
Our aim is to ensure support is offered to individuals with multiple barriers, improving their confidence, mental health, and hopefulness within self-sustainability.
- Visual Arts, Creation of Arts and Crafts through painting and creative modelling.
- Distance Learning Courses. Using our IT equipment, covering various topics including emails, online shopping, accessing vital websites and connecting with family and friends.
- Providing 121 sessions within Information, Advice and Guidance, Money Management, Employability and Education Skills.
National Energy Action (NEA)
National Energy Action’s Warm and Safe Homes (WASH) Advice Service is a free support service providing energy bill help to householders in England and Wales on their bills and keeping warm and safe in their home. We can also help with benefits advice and income maximisation.
Advice Leaflets:
Contact information
0800 304 7159
Phone lines open Monday – Friday, 10am – 4pm
Warm and Safe Homes Advice – National Energy Action (NEA)
Employability Services – CPG
Val Waterhouse Centre, 41 – 43 Kent Street, Grimsby,
DN32 7DH
Employability Services supports people ages 14 years and up to retirement.
This is achieved via a multi award-winning Employability ‘Pathway Model’ of paid and unpaid initiatives, including but not limited to:
- Apprenticeships
- Traineeship Placements
- Internships
- Immediate Labour Market opportunities
- Structured Voluntary Placements
- Young People’s Work Experience
- Supported Internships
- Work Trials and Taster Days
Contact information
01472 256730
cpg.employabilityservices@nhs.net
Opening hours: Monday – Friday, 8.30am – 5pm
Lincs Inspire, Home Library Service
For housebound people and their carers who are unable to get to the library.
Lincs Inspire Libraries provide a free monthly home library service.
This service includes:
- Monthly visits arranged in advance
- Approved, dedicated volunteers
- Friendly chats about your reading tastes
- A range of books in a variety of formats, including Large Print and Talking Books
- Favourite auhors can be requested.
All for free and only a phone call away.
Contact information
01472 323651
homelibraryservice@lincsinspire.com
Home Library Service – Lincs Inspire
If you are interested in being part of the Home Library Service, or would like to volunteer some of your time, contact Cleethorpes Library on the telephone number or email above.
National Gas Emergency Service
If you smell gas or suspect a gas leak, call the National Gas Emergency Service 24 hours a day on 08001 11999.
If you are deaf, or hard of hearing, a text phone service is available on 18001 08003 71787.
Contact information
08001 11999
National Power Cut Line
If you have a power cut, call the National Power Cut Line on 105.
Contact information
105
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