Support Groups
Andy’s Man Club
Suitable for men over 18 yrs.
At Andy’s Man Club, we want to eliminate the stigma surrounding mental health and create a judgment-free, confidential space where men can be open about the storms in their lives. We aim to achieve this through weekly, free-to-attend peer-to-peer support groups.
Contact information
Website: Find your nearest group
Women’s Aid
Women’s Centre
32 Brighowgate, Grimsby, South Humberside, DN32 0QW
Domestic Abuse
Women’s Aid provides many services to victims and survivors of domestic abuse in N E Lincs – victims can be women, men and children.
Options Available:
• Refuge Accommodation • Outreach Support
• Telephone Support • Email Support
• Domestic Abuse ‘Drop-In’ Sessions • Safety Planning
• Support for Male Victims • Freedom Programme
• ‘Survivors’ • Legal/Solicitors ‘Drop-In’ Sessions
• Moving away • Disability
• Survivors Handbook • National Domestic Violence Helpline
Drop-in sessions available:
Mondays
9.30 – 11.30am Roxton GP, Pelham Road, Immingham
1pm – 3pm DA Hub, 15 Wellowgate, Grimsby
5pm – 7pm DA Hub, 15 Wellowgate, Grimsby
Tuesdays
9.30 – 11.30am DA Hub, 15 Wellowgate, Grimsby
1pm – 3pm Women’s Centre, Brighowgate, Grimsby (women only)
Wednesdays
9.30 – 11.30am DA Hub, 15 Wellowgate, Grimsby
1pm – 3pm Clee Medical Ctr, Grimsby Rd, Clee
Thursdays
9.30 – 11.30am Women’s Centre, Brighowgate, Grimsby (women only)
1pm – 3pm DA Hub, 15 Wellowgate, Grimsby
Fridays
10am-12noon Hainton Square Charity Shop, Grimsby
1pm – 3pm DA Hub, 15 Wellowgate, Grimsby
IF YOU ARE IN DANGER PLEASE CALL 999
If you need to talk to someone call 01472 575757 (opt 1) or email support@womensaidnel.org
Evening appointments can be arranged
Please call 575757 for more info
24-hour Emergency Helpline: 01472 575757
National Domestic Violence Helpline
Freephone 24 Hour: 0808 2000 247
Email: support@womensaidnel.org
Online non-urgent referral form available for contact.
Website: Quick Hide button available https://www.womensaidnel.org/
Support for Male Victims
National helpline: 0808 801 0327 (free from landlines and most mobiles)
Email: info@mensadviceline.org.uk
Website: www.mensadviceline.org.uk
Diabetes UK
Trained advisors who can support and advise newly diagnosed and long-term diabetics as well as family and friends.
The service cannot give medical advice
Creating Positive Opportunity
Centre4, 17A Wootton Road, Grimsby, North East Lincolnshire,
DN33 1HE
Criteria: 18 years and over.
Group Support: We can support people to get online to complete digital forms for benefit appeals, making a plea, making or responding to a small money claim, apply for help with justice fees, apply for a probate of an estate and applying or responding to a divorce.
Criteria: 16 years and over.
Creating Better Opportunities is designed for unemployed adults, to help improve their life prospects, confidence and wellbeing. Support is offered in small groups, or on a one-to-one basis, depending on the needs of the client. Counselling can be provided.
Criteria: 11 years and over.
Educational support for children out of education who have an EHCP. Bespoke packages of learning according to student need
Criteria: 7 years and over.
Psychotherapy – all clients on CPO projects are eligible for support from our in-house counsellor
Criteria: All ages
Full Families: A support service to help improve the lives of every member of the family. We are able to provide support to help improve the lives of families living across North East Lincolnshire.
The Faraway CIC
Val Waterhouse Centre
41-43 Kent Street
Grimsby
DN32 7DH
WHAT WE DO
The company’s activities will provide benefit to people with unique minds, in particular, autistic adults. The company will provide:
• A place to plan and realise bright futures by supporting people to develop their own activities, employment opportunities and peer support services
• Give people a chance to reduce social isolation and improve self-confidence and social skills by providing person centred services and activities
• Opportunities to create inclusive communities through enabling autistic people to raise awareness of autism within their local community and support the community to deliver services that are accessible for all people.
• Provide employment opportunities for autistic adults that will enable them to support their peers in accessing employment, local health and other social care services and through mentoring.
Faraway is a not for profit social enterprise community interest company providing support and resources for people with autism.
Contact information
Tele: 07835 034014
Email: info@thefarawaycic.org
Ask Auti!
Auti is the smartest autistic robot on the internet Ask Auti | Faraway
Website: Projects | The Faraway CIC
Children’s Disability Service
The Children’s Disability Service (CDS) will provide you with information about universal services and more specialist groups that can offer support, without the need for an assessment.
Living with ADHD
Advice and resources for teenagers, parents or teachers of a child with ADHD.
Contact information
National Autistic Society
Advice and guidance
Our advice and guidance section has a wide range of information about autism.
There are 24 different topics, including diagnosis, behaviours, communication, loneliness, sensory differences, mental health, benefits and money, education and more.
Livewell
Access to a range of support services:
- Adult Social Care
- Local Health and Care
- Children, Young People, and Families
- Wellbeing
- Start for Life
Contact information
Website: LiveWell
Livewell – Dementia Portal
The portal offers local information, advice and national support for individuals with dementia, their families, friends and for professionals too.
Contact information
Website: Dementia Portal
Dementia UK and Admiral Nurses
Dementia UK, the specialist dementia nursing charity that is here for the whole family. Our nurses, known as Admiral Nurses, provide free, life-changing support and advice to anyone affected by dementia.
Dementia Helpline: free confidential support
Monday to Friday: 9am to 9pm
Saturday and Sunday 9am to 5pm (closed 25th December)
Dementia Helpline: 0800 888 6678
Monday to Friday: 9am to 9pm
Saturday and Sunday: 9am to 5pm (closed 25th December)
Book a virtual or face to face appointment How we can support you – Dementia UK
Website: Home – Dementia UK
Dementia Direct – Carer’s Support Centre
No Diagnosis Necessary.
Dementia Direct can support you by:
• Providing one-to-one support over the phone, online or face-to-face with a trained Carer Key Worker or Dementia Adviser
• Focussing on wellbeing rather than illness
• Supporting you to think about how you can come to terms with and live well with dementia
• Assisting you with the health and social care support available to people with a diagnosed dementia, their family and Carers
• Offering advice and workshops on planning for the future
• Facilitating local support groups across North Lincolnshire
• Signposting to appropriate support as your condition progresses
Information for Professionals
Professional’s referring someone for support, please complete the referral form.
Telephone: 01652 650585
Online: Dementia Direct – Carers Support Service
Contact form: Dementia Direct Contact Form – Carers Support Service
Silver Line
Available 7 days a week, 24 hrs a day.
The Silver Line Helpline run by Age UK is a free, confidential telephone service for older people. We provide friendship, conversation and support.
NEL Bereavement Support Service
Criteria: Must be a resident of North East Lincolnshire, and registered with a GP in the region. We can provide support if it is over eight weeks since your bereavement, and if the bereavement has happened within the last 10 years.
The North East Lincolnshire Bereavement Support Service is delivered by St Andrew’s Hospice in partnership with Cruse and the Care Plus Group offering specialist care to anyone who has suffered a bereavement.
Contact information
Tele: 01472 250623
Service Leaflet: N-E-Lincs-Bereavement-Services-CC.pdf
Support Leaflets: Looking after yourself , Helping children through bereavement
Website: St Andrew’s Hospice | Bereavement
Bosom Buddies
Grimsby Golf Club, Little Coates Road, Grimsby, DN34 4LU
Criteria: Women living with and beyond cancer
Support group providing emotional help to those living with breast cancer and creating a safe environment to discuss feelings and life events. It meets on the fourth Monday of each month, 7pm to 9pm.
Telephone: 07954410265
Email: bosombuddiesgrimsby@gmail.com
Facebook : https://www.facebook.com/Bosom-Buddies-Support-Group-NE-Lincs-220468414760527/
KeyRing
Criteria: We work with anyone who needs support to live independently.
Building independence through connection
KeyRing is a charity that provides social care support in England and Wales. Since 1990 our support has started with the simple question ‘what do you want from life?’
Keyring Grimsby and Cleethorpes Networks: KeyRing – Yorkshire and Humberside services
The Macmillan Living with and Beyond Cancer Team (North East Lincolnshire)
C/o St Andrews Hospice
Peaks Lane
Grimsby
DN32 9RP
The Macmillan Living with and Beyond Cancer Team is a joint venture between Care Plus Group and Macmillan Cancer Support working closely with specialist nurses, practitioners and therapists. We are also closely linked with volunteer and community groups.
Patients can access a full programme of support including self-management options.
• Holistic Needs Assessment Clinics
• One-to-one psychological support
• Living With & Beyond Cancer supported self-management programme/events (Macmillan HOPE Programme)
• Fatigue management
• Sexuality & relationship support
• Nutrition & diet Management
• Physical effects of cancer & treatment
• Telephone clinic • Employment & financial support
• Hobbies & life after treatment
• 5 k your Way
• Taster yoga sessions
• Personalised physical activity programmes
• Chair-based exercise class
• Tai chi sessions
• Skin care workshops – Men /Women
Contact information
Tele: 01472 250623 (8.30am-4.30pm Monday to Friday)
Email: cpg.macmillanlwbct@nhs.net
CPG Website: Living with and beyond Cancer Team – Care Plus Group
Macmillan Living with and Beyond Cancer Leaflet: Macmillan LWBC (A5)
Facebook: www.facebook.com/MLWBCTeam
Macmillan Information and Support Centre Grimsby
Amethyst Suite, Diana Princess of Wales Hospital, Scartho Road, Grimsby,
DN33 2BA
If you or a member of your family is affected by cancer, the Macmillan Information and Support Centre cab offer you free and confidential information and support. Our centre is open 9.15am – 3.30pm.
Visit us in person at the Amethyst Suite. We’re open from 9.30am to 4pm.
We offer:
- Befriending
- Benefits Advice
- Bereavement support
- Cancer information materials
- Cancer information materials in other languages
- Financial support
- Home visiting
- Information
- Signposting to other services
- Support from Health Professionals
- Volunteering activities
Macmillan Cancer Support – In Your Area
In Your Area is an online directory of cancer support services, self-help and support groups, and fundraising events across the UK.
Find support near you
The directory aims to help you find practical help and self-help and support groups near to where you live. All you have to do is scroll down and enter your postcode.
You can filter your search using the following categories, to help you find what you need:
- Benefits advice services
- Fundraising events
- Information and support centres
- Practical help and support groups
We aim to keep this information up to date, but things can change so please contact organisations directly before travelling to chec specific details.
Contact information
Website: In Your Area Macmillan
Macmillan Support Line
Who we are and what we do for People Living With Cancer.
Cancer Information Support Team
What? The cancer information and support team provide emotional support, a hugely diverse range of practical information and importantly they undertake a needs assessment process.
How? Via needs assessment, support with emotions, practical information, setting up records and triaging queries.
Cancer Information Nurse Specialists
What? Experienced cancer nurses provide and talk through specialist information on symptoms and diagnosis, treatment, living with cancer, palliative care, and end of life.
How? Via tests for cancer, understanding diagnosis, symptoms and side effects, treatment options, end of life and dying, explaining medical jargon
Welfare Rights Team
What? The Welfare Rights team provides information on benefits and grants people may be entitled to. They can also find out if people are eligible to apply for a Macmillan Grant to help with the financial impact of cancer.
How? Via income maximisation, personal independence payment, Universal Credit, Macmillan Grants, employment and support allowance.
Financial Guidance Services
What? Financial specialists help people manage their finances, providing guidance in areas such as mortgages, insurance, pensions, and future planning.
How? Providing information on pensions, insurance, mortgages, estate planning and financial planning. The Financial Guidance Team have referral partnerships with Nationwide and Virgin Money.
Energy Advice Team
What? Our energy specialist can help advise and guide people who are affected by cancer and struggling with their utility bills.
How? Providing information on energy company support schemes, Trust Fund Support, boiler schemes, water company support schemes, tariff considerations.
Work Support Service
What? Providing information and advice to people with cancer and carers on work issues and help with questions on rights at work, talking to your employer, work adjustments and other work concerns to support people living with cancer to make the right decisions for you at work.
How? Providing information on rights at work (The Equality Act), reasonable adjustments, returning to work, carers rights, disputes and discrimination.
Online Community
What? Macmillan’s Online Community is an online forum for people affected by cancer to both share experiences and give and get support. The Community team help facilitate a safe and supportive space for our members. Click here to join / view.
How? Via moderating the site to keep it safe, supporting members emotionally and help them to navigate the site, running projects to promote the Community, continuously developing and improving the the Community, managaing a team of Community Champions (volunteers).
Chat Online
What? Click here to view the Chat Online page.
Macmillan Support Line: 0808 808 00 00tel: 0808 8080000
8am to 8pm, 7 days per week
Service Leaflet
Macmillan Support Line Leaflet
Website:
Macmillan Support Line | Speak to our cancer experts | Macmillan Cancer Support
Macmillan Cancer Support
Telephone Buddies campaign, available 7 days a week, 8am – 8pm (free to call from landlines and mobiles in the UK).
The service pairs the individual with a trained volunteer buddy who understands wat they’re going through. They will give them a regular call each week to provide a listening ear, talk about what’s important to them and help guide them to other cancer services that may be of assistance.
Cancer information sheets and resources
Find information about all types of cancer, including diagnosis, treatments and drugs, as well as advice to help with the difference ways cancer may impact life:
- Cancer types A to Z
- Booklets and resources – available in different languages, brialle, audio, easy read etc.
- Diagnosis
- Treatment
- After treatment
Supporting someone with cancer
If your partner, family member, friend or colleague has cancer, there can be a lot to think about. You might be a carer, or just want to help. We have information to help you with the practical, emotional and financial impacts of support someone with cancer.
Contact information
Tele: 08088 080000
Website: Cancer information and support | Macmillan Cancer Support
Website: Supporting someone with cancer | Macmillan Cancer Support
BUPA Counselling and Emotional Support
Telephone lines are available 7 days a week, 8am – 8pm (free to call from landlines and mobiles in the UK).
Through BUPA, Macmillan are offering up to 4 free remotely-delivered counselling sessions for people struggling emotionally because they are living with cancer. People can access support remotely within days if they qualify to use the service.
To access the service, you should be:
- a person living with cancer
- 18 years old or over
- physically located in the UK at the time of Assessment and Counselling sessions
- struggling emotionally because of cancer
- feeling that your biggest current need is mental wellbeing/emotional support in relation to your cancer diagnosis
- mentally, physically and socially able to take part in the counselling process
- not currently receiving therapy, help or intervention elsewhere for mental health needs
- feeling that your usual daily life is being affected by how you are feeling
- expressing or describing symptoms of anxiety, depression and/or irritability
- struggling to cope and feeling things in life are becoming increasingly difficult
- a minimum of 6 months from the last time you used this service i.e. if you have used this service before, you should wait at least 6 months from your last session before accessing again
- getting therapy, help or support elsewhere for mental health needs
- looking for counselling about your mental health needs separate to your cancer diagnosis
- in severe crisis or having suicidal thoughts
- currently in hospital as an inpatient.
If you are in crisis, you will not be able to get immediate help using this service.
Contact information
Tele: 08088 080000
Website: Free counselling for people with cancer | Macmillan Cancer Support
Befriending Services
A variety of befriending services are available for different patient groups in North East Lincolnshire are available on Simply Connect:
- Over 50s
- Over 60s
- New Mums
- LGBTQ
- LGBT+ (over 75s)
Website search Link: Simply Connect North East Lincs – connecting you to your local community services
Connect NEL Tel No.: 01472 403403
Epilepsy Action – Befriending Service
Must be over the age of 18 and be based in the UK and living with or have a close connection with someone living with epilepsy.
Interest in the befriending service can be registered online.
Website: Befriending – Epilepsy Action
Epilepsy Action – Helpline
Criteria: People with Epilepsy, their carers, and family and friends.
• Information about epilepsy and living with the condition.
• Provide advice around things that might help situation.
• Help to explore options and identify next steps.
• Signpost to other sources of support.
• We can’t provide medical or legal advice, but we can let you know where to get more support.
• Epilepsy eLearning resources
The helpline is open:
Monday to Friday: 8.30am to 5pm
Saturday: 10am to 4pm
Live chat support from 10am to 4pm, Monday to Friday.
Telephone: 08088 005050
Telephone interpreters and text relay also available
Email: helpline@epilepsy.org.uk
Questions also taken via webform or live chat on the website.
Drinkline, Drinkchat & Drinkaware
Drinkline is the national alcohol helpline.
If you’re worried about your own or someone else’s drinking, you can call this free helpline in complete confidence. Free, confidential and for anyone who is concerned about their drinking, or someone else’s.
Drinkchat is a free online chat service for anyone who is looking for information or advice about their own, or someone else’s, drinking. Our trained advisors are on hand to give you confidential advice. Drinkchat is available from 9am-2pm on weekdays
Drinkaware – Advice and support to reduce alcohol as well as tools and tips to reduce drinking.
Drinkline: 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)
Drinkchat: – online chat available 9am to 2pm weekdays https://www.drinkaware.co.uk/advice-and-support/alcohol-support-services/chat-with-an-advisor
Drinkaware: Advice and support | Drinkaware
Alcoholics Anonymous (AA)
AA supports the recovery and continued sobriety of individuals. Meetings are available online and in person.
Contact information
Tele: 08009 177650
Email: help@aamail.org
Website: Alcoholics Anonymous Great Britain
Al-Anon
Al-Anon offers support to families and friends affected by someone else’s drinking.
Helpline: 08000 086811 – Free phone available 7 days a week 10am to 10pm
Email helpline: helpline@nacoa.org.uk
National Association for Children of Alcoholics (NACOA)
Providing information, advice and support for everyone affected by a parent’s drinking
FRANK
Available 7 days a week, 24 hrs a day.
Confidential information, advice and support for anyone concerned about alcohol and illegal drugs.
Helpline: 0300 123 6600 (24hrs a day, 7 days a week)
Text: 82111
Text a question and FRANK will text you back (standard text message rate).
Email: frank@talktofrank.com
Send an email and FRANK will message you back.
Live Chat (offline): 7 days a week, 2pm to 6pm
Website: Honest information about drugs | FRANK (talktofrank.com)
Friendship at Home
Friendship at Home, 6-7 Aspen Court, Cleethorpes, DN35 0SJ
Criteria: North East Lincolnshire residents aged 60 years and over.
• One to one befriending
• Telephone befriending
• Social clubs
• Exercise Clubs
• Online Clubs and activities
• Day Trips
• Seasonal Events
• Free 1-1 Wellbeing Check
• Free Hospital Discharge Support
• IT Support / Tablet loan
Telephone: 01472 602500
Email: admin@friendshipathome.org.uk
Website: http://www.friendshipathome.org.uk/
Details of activities and Clubs in 2025 Leaflets and Newsletters – Friendship at Home
Beat Eating Disorders
Support & information about eating disorders for all ages, wherever you are in your journey.
Support for anyone affected by an eating disorder.
Beat is a member of Language Line and can provide access to an interpreter on the phone callers whose first language is not English.
Alumina
Free online self-harm support for 10-17 year olds.
Please note this is not a crisis service
Contact information
Website: Alumina | Selfharm
Childline
Here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s big or small, our trained counsellors are here to support you. Childline is free, confidential, and available any time, day or night.
Contact us... hello@connectnel.com
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