Support Groups
North East Lincolnshire Women’s Aid
Women’s Aid provides many services to victims and survivors of domestic abuse in North East Lincolnshire – victims can be women, men and children.
Options available:
- Refuge Accommodation
- Outreach Support
- Telephone Support
- Email Support
- Domestic Abuse ‘Drop-In’ Sessions
- Safety Planning
- Support for Male Victims
- Freedom Programme
- ‘Survivors’
- Legal/Solicitors ‘Drop-In’ Sessions
- Citizens Advice Support
- Moving away
- Disability
- Survivors Handbook
Contact information
24 hr emergency helpline: 01472 575757
National Domestic Violence Helpline Freephone 24 hrs: 08082 000247
Diabetes UK
Support and advice – cannot give medical advice.
Creating Positive Opportunity
Centre4, 17A Wootton Road, Grimsby,
DN33 1HE
Working with adult community members who will not engage with traditional learning, NEETs and troubled families. We offer a range of non-accredited and accredited training in order to give individuals who are often deemed as ‘the hardest to reach’ the opportunity to re-engage with learning and/or work.
The Faraway CIC
Neurospace, Queen Street, Grimsby,
DN31 1QG
Faraway is a non for profit social enterprise community interest company providing support and resources for people with autism.
Children’s Disability Service
The Children’s Disability Service (CDS) will provide you with information about universal services and more specialist groups that can offer support, without the need for an assessment.
Contact information
01472 326292 option 5
Living with ADHD
Advice and resources for parents of a child with ADHD.
Contact information
Livewell
Access to a range of support services:
- Adult Social Care
- Local Health and Care
- Children, Young People, and Families
- Wellbeing
- Start for Life
Contact information
Livewell – Dementia Portal
The portal offers local information, advice and national support for individuals with dementia, their families, friends and for professionals too.
Contact information
www.livewell.nelincs.gov.uk/adult-social-care/dementia-portal
Silver Line
Available 7 days a week, 24 hrs a day.
The Silver Line Helpline run by Age UK is a free, confidential telephone service for older people. We provide friendship, conversation and support.
NEL Bereavement Support Service
The North East Lincolnshire Bereavement Support Service is delivered by St Andrew’s Hospice in partnership with Cruse and the Care Plus Group offering specialist care to anyone who has suffered a bereavement.
Bosom Buddies
Pink Rose Suite, Diana Princess of Wales Hospital, Scartho Road, Grimsby,
DN33 2BA
Breast Cancer Support Group, North East Lincolnshire
Holds meetings on 4th Monday of each month, 7pm – 9pm.
Contact information
07954 410265
Bosom Buddies Support Group NE Lincs
Sue Munday – 01472 590188
Lesley Baker – 01472 596932
Lisa Boothby – 07787 741691
Linda Hague – 07954 410265
Macmillan Living with and Beyond Cancer Team (North East Lincolnshire)
Evidence has shown that many people living with cancer have unmet needs following treatment whilst others have to deal with the consequence of treatment.
People Living with and Beyond Cancer (LWABC) face numerous physical, psychological, social, spiritual and financial issues. This consequence includes chronic physical conditions including pain, fatigue, psychological conditions including depression and anxiety, financial concerns due to the inability to work, and social concerns including isolation and lack of self-esteem.
We offer:
- Befriending
- Benefits Advice
- Cancer information materials
- Cancer information materials in other languages
- Complementary therapies
- Counselling
- Dietary therapy
- Financial support
- Home visiting
- Information
- Look Good, Feel Better
- Other services
- Provision for deaf/hard of hearing
- Provision for learning difficulties
- Provision for visually impaired
- Self Help & Support Groups
- Signposting to other services
- Spoke interpretation service
- Support from Health Professionals
- Telephone helpline
- User groups
- Volunteering activities
- Written resources in other languages
Macmillan Information and Support Centre Grimsby
Diana Princess of Wales Hospital, Scartho Road, Grimsby,
DN33 2BA
If you or a member of your family is affected by cancer, the Macmillan Information and Support Centre cab offer you free and confidential information and support. Our centre is open 9.15am – 3.30pm.
We offer:
- Befriending
- Benefits Advice
- Bereavement support
- Cancer information materials
- Cancer information materials in other languages
- Financial support
- Home visiting
- Information
- Signposting to other services
- Support from Health Professionals
- Volunteering activities
Contact information
03033 305372
hyp-tr.macmillaninformationcentre@nhs.net
www.nlg.nhs.uk/services/cancer/macmillan-information-centres
Macmillan Cancer Support – In Your Area
In Your Area is an online directory of cancer support services, self-help and support groups, and fundraising events across the UK.
Find support near you
The directory aims to help you find practical help and self-help and support groups near to where you live. All you have to do is scroll down and enter your postcode.
You can filter your search using the following categories, to help you find what you need:
- Benefits advice services
- Fundraising events
- Information and support centres
- Practical help and support groups
We aim to keep this information up to date, but things can change so please contact organisations directly before travelling to chec specific details.
Contact information
Macmillan Support Line
Who we are and what we do for People Living With Cancer, available 7 days a week, 8am – 8pm (free to call from landlines and mobiles in the UK).
Cancer Information Support Team
What? The cancer information and support team provide emotional support, a hugely diverse range of practical information and importantly they undertake a needs assessment process.
How? Via needs assessment, support with emotions, practical information, setting up records and triaging queries.
Cancer Information Nurse Specialists
What? Experienced cancer nurses provide and talk through specialist information on symptoms and diagnosis, treatment, living with cancer, palliative care, and end of life.
How? Via tests for cancer, understanding diagnosis, symptoms and side effects, treatment options, end of life and dying, explaining medical jargon
Welfare Rights Team
What? The Welfare Rights team provides information on benefits and grants people may be entitled to. They can also find out if people are eligible to apply for a Macmillan Grant to help with the financial impact of cancer.
How? Via income maximisation, personal independence payment, Universal Credit, Macmillan Grants, employment and support allowance.
Financial Guidance Services
What? Financial specialists help people manage their finances, providing guidance in areas such as mortgages, insurance, pensions, and future planning.
How? Providing information on pensions, insurance, mortgages, estate planning and financial planning. The Financial Guidance Team have referral partnerships with Nationwide and Virgin Money.
Energy Advice Team
What? Our energy specialist can help advise and guide people who are affected by cancer and struggling with their utility bills.
How? Providing information on energy company support schemes, Trust Fund Support, boiler schemes, water company support schemes, tariff considerations.
Work Support Service
What? Providing information and advice to people with cancer and carers on work issues and help with questions on rights at work, talking to your employer, work adjustments and other work concerns to support people living with cancer to make the right decisions for you at work.
How? Providing information on rights at work (The Equality Act), reasonable adjustments, returning to work, carers rights, disputes and discrimination.
Online Community
What? Macmillan’s Online Community is an online forum for people affected by cancer to both share experiences and give and get support. The Community team help facilitate a safe and supportive space for our members. Click here to join / view.
How? Via moderating the site to keep it safe, supporting members emotionally and help them to navigate the site, running projects to promote the Community, continuously developing and improving the the Community, managaing a team of Community Champions (volunteers).
Chat Online
What? Click here to view the Chat Online page.
Contact information
08088 080000
Macmillan Cancer Support
Telephone Buddies campaign, available 7 days a week, 8am – 8pm (free to call from landlines and mobiles in the UK).
The service pairs the individual with a trained volunteer buddy who understands wat they’re going through. They will give them a regular call each week to provide a listening ear, talk about what’s important to them and help guide them to other cancer services that may be of assistance.
Cancer information sheets and resources
Find information about all types of cancer, including diagnosis, treatments and drugs, as well as advice to help with the difference ways cancer may impact life:
- Cancer types A to Z
- Booklets and resources – available in different languages, brialle, audio, easy read etc.
- Diagnosis
- Treatment
- After treatment
Supporting someone with cancer
If your partner, family member, friend or colleague has cancer, there can be a lot to think about. You might be a carer, or just want to help. We have information to help you with the practical, emotional and financial impacts of support someone with cancer.
Contact information
08088 080000
www.macmillan.org.uk/cancer-information-and-support
www.macmillan.org.uk/cancer-information-and-support/supporting-someone
BUPA Counselling and Emotional Support
Telephone lines are available 7 days a week, 8am – 8pm (free to call from landlines and mobiles in the UK).
Through BUPA, Macmillan are offering up to 4 free remotely-delivered counselling sessions for people struggling emotionally because they are living with cancer. People can access support remotely within days if they qualify to use the service.
To access the service, you should be:
- a person living with cancer
- 18 years old or over
- physically located in the UK at the time of Assessment and Counselling sessions
- struggling emotionally because of cancer
- feeling that your biggest current need is mental wellbeing/emotional support in relation to your cancer diagnosis
- mentally, physically and socially able to take part in the counselling process
- not currently receiving therapy, help or intervention elsewhere for mental health needs
- feeling that your usual daily life is being affected by how you are feeling
- expressing or describing symptoms of anxiety, depression and/or irritability
- struggling to cope and feeling things in life are becoming increasingly difficult
- a minimum of 6 months from the last time you used this service i.e. if you have used this service before, you should wait at least 6 months from your last session before accessing again
- getting therapy, help or support elsewhere for mental health needs
- looking for counselling about your mental health needs separate to your cancer diagnosis
- in severe crisis or having suicidal thoughts
- currently in hospital as an inpatient.
If you are in crisis, you will not be able to get immediate help using this service.
Contact information
08088 080000
Befriending Services
A variety of befriending services are available for different patient groups in North East Lincolnshire are available on Simply Connect:
- Over 50s
- Over 60s
- New Mums
- LGBTQ
- LGBT+ (over 75s)
Epilepsy Action – Befriending Service
Must be over the age of 18 and be based in the UK and living with or have a close connection with someone living with epilepsy. Interest in the befriending service can be registered online.
Contact information
Epilepsy Action – Helpline
Available Monday – Friday, 8.30am – 5pm / Saturday, 10m – 4pm.
Live chat support is available Monday – Friday, 10am – 4pm.
Suitable for people with Epilepsy, their carers, and family and friends.
- Information about epilepsy and living with the condition
- Provide advice around things that can help the situation
- Help to explore options and identify next steps
- Signpost to other sources of support
- We can’t provide medical or legal advice, but we can let you know where to get more support.
Drinkchat
Available Monday – Friday, 9am – 2pm.
This service is open to anyone concerned about their own drinking, or someone else’s.
Drinkchat uses trained professionals from the national alcohol support helpline, Drinkline.
Drinkline
Available Monday – Friday, 9am – 8pm / Saturday & Sunday, 11am – 4pm.
Free, confidential helpline for anyone who is concerned about their drinking, or someone else’s.
Contact information
03001 231110
Alcoholics Anonymous (AA)
AA supports the recovery and continued sobriety of individuals. Meetings are available online and in person.
Al-Anon
Available 365 days a year, 10am – 10pm.
Al-Anon in the UK and Republic of Ireland offers support to families and friends affected by someone else’s drinking.
National Association for Children of Alcoholics (NACOA)
Information, advice and support for children of alcohol-dependent parents and anyone concerned with the welfare of a child.
FRANK
Available 7 days a week, 24 hrs a day.
Confidential information, advice and support for anyone concerned about alcohol and illegal drugs.
Contact information
03001 236600
Text a question and FRANK will reply (texts are charged at your standard message rate): 82111
Beat Eating Disorders
The UK’s eating disorder charity. Eating disorders include:
- bulimia
- binge eating disorder
- avoidant/restrictive food intake disorder (AFRID)
- other specified feeding or eating disorder (OSFED)
- anorexia
Alumina
A free, online 7 week course for young people struggling with self-harm. Suitable for:
- 10 – 17 years old
- Living in the UK
- Someone who self-harms or worries they might
- Looking for support but not wanting to do it face to face
- Wanting to move towards a life free from self-harm
Contact information
Childline
Here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s big or small, our trained counsellors are here to support you. Childline is free, confidential, and available any time, day or night.
Contact us... hello@connectnel.com
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